Hereby we like to inform our customer who take any of our services from us (hereinafter referred to as “StartupCompany”). Kindly read the refund policy before making any payment to us in advance or full payment and also go through the terms and conditions of StartupCompany.org website. With respect to any payment or service we provide to you, we have clearly mentioned about the obligations and rights as our customer in this refund policy.
We make sure to complete the work assigned to us within the specified timeline for each service or product purchased from us(StartupCompany) by you. However if, because of any reason we are not able to provide you the service purchased from us, you shall be liable to get the refund subject to the following situations:
• The customer will be liable to get the refund , if there is a clear and genuine reason behind the service or product purchased from StartupCompany. If the work is initiated from our side, customer is not liable to get refund.
• If the customer has paid the amount for a service and after that he request for refund due to his change in mind , the customer is not liable to get partial or full amount refund from startup company.
• If the work has been shared with you and refund request is initiated due to change in mind , customer shall not be liable to get refund. But we will provide an option to use amount paid using an alternative service in StartupCompany of same value and can be considered in part or whole payment towards the new service customer opts.
• Refund request raised after 20(twenty days) after the purchase of a service or product from us StartupCompany is considered invalid and will not be considered for refund.
Once refund request is found genuine and clear ,StartupCompany will approve refund and shall intimate you through mail or phone . The refund process will take minimum 12 working days and will be credited to your bank account without any further delay. Our customer care team will handle the refund process properly till the money reaches back to your specified bank account given by you.